Refund policy


Our return policy will be in effect for 15 days. After this time has elapsed since the receipt of your purchase, we will not be able to offer you a refund or exchange.

If you have doubts about a size, you can review the recommendations for sizes and product measurements present in the description of each item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original shipping packaging.


Our shipping boxes are designed so that you can use them in your return. Seal the closure properly.

Once this process is complete, your package will be ready to be collected and to begin processing the return.


To complete the return, you must send us an email to with all the details and your order number. With this information we will send a courier to your shipping address to pick up the package.

The return costs are completely free for purchases made in the Peninsula, but not for the rest of territories.

Remember that to accept the change, the garment must be in perfect condition.

Once the garment arrives at our warehouse, it will be checked that it is in perfect condition. From the email compras@hangoveroffashion, we will contact you before proceeding to make the refund.

In the event that the product received does not meet the standard described in our return policy, you will be provided with all the relevant information from the email