Frequently Asked Questions
Shipping
How long will it take for my order to arrive? +
Between 2 and 5 business days for standard shipping, or 1 to 4 business days if you select the express option.
What is the shipping cost? +
You will see it clearly detailed on the payment screen before confirming the purchase.
Can I track the status of my shipment? +
Yes. Access the "Order Tracking" section by entering your purchase number and email to see the location and the shipping company.
What happens if I am not home at the time of delivery? +
The carrier will make a second delivery attempt. If they cannot find you, they will leave a notice for you to pick up your package at the indicated point within the next 15 days.
Exchanges and Returns
How do I request an exchange or return? +
Write to us at compras@hangoveroffashion.com indicating your order number so we can process it.
Is there a cost for returns? +
We cover the cost of return shipping as long as the item is in perfect condition and in its original packaging.
Do you have any other questions?
If you need help with your order, have a question about materials, or want to make a suggestion, write to us at info@hangoveroffashion.com or chat with us on WhatsApp. We will respond as soon as possible.